Debtor

You got a collection demand from IDRC

In the collection demand there is information how to pay Your debt. Pay it and IDRC will end the proceeding against You.

You want to make a payment schedule

Send us an e-mail with Your proposal for the payment schedule – when will You make the first payment and how much are You able to pay each month/week.

Send the e-mail to recovery@creditmanagementagency.com and be sure to mark Your information, so we can help You. After receiving Your e-mail, we will send You the payment schedule to confirm.

You cant pay because You have debtors

Go to www.creditmanagementagency.com and sign up as a Creditor.

DEBT COLLECTION AGREEMENT

1. General

1.1. This agreement takes effect upon the date when the Debt Collector on the website www.creditmanagementagency.com confirms to the Client that the collection process for the uploaded claim has commenced.

1.2. This agreement covers debt collection under the recovery process and expires as soon as the recovery process is finished, whether it leads to the successful recovery of the debt or not. A Client may not cancel or withdraw a case under the ordinary recovery process. The length of the ordinary recovery process is 360 days. After 360 days the Client has the right to cancel the case. The agreement terminates 10 days from the day the client requested to cancel the case.

1.3. The recovery process includes recovery activities in the Amicable Stage (Out of court Debt Recovery), the Judicial stage (Legal actions) and services for Enforcement and Insolvency proceedings.

1.4. Legal actions may be necessary if the Debtor does not voluntarily pay the debt collection demand. The Client then receives a recommendation and request for how they want to proceed in the matter. The Client can at this point choose to close the case or proceed with Debt Collector.

1.5. Communication between the parties primarily takes place by e-mail and shall be conducted in English.

2. The Debt Collector

2.1. The Debt Collector agency holds permits for debt collection.

2.2. Collection activities shall follow laws and regulations and will be conducted in a courteous and business-like manner.

2.3. All collected amounts from the Debtor are managed in accordance with applicable legislation and are continuously transferred and reported to the Client. Transfer of collected amounts is made to an account indicated by the Client with deductions for costs and commission.

2.4. The Debt Collector will not institute any action which entails costs before receiving written approval from the Client.

2.5. The Debt Collector sends the Client a casereport after case is closed.

2.6. The Debt Collector responds promptly to any questions from the Client.

2.7 The Debt Collector is entitled to refuse any assignment. The Client shall be given the reason for the refusal.

2.8. The Debt Collector is authorized to make instalment plans with the Debtor. In that case the ordinary recovery process terminates when the debtor pays the last installment.

2.9. The Debt Collector is entitled to terminate collection which does not lead to a result. The Debt Collector shall notify the Client of such termination.

3. The Client.

3.1. The uploaded claim must be against a legal entity. The claim must be due, undisputed and must not be neither time-barred nor acquired.

3.2. The Client must upload complete and accurate information and documents relevant to the case. 3.3. The Client will make no further contact with the Debtor. The Client will refer the Debtor to the agency in all contact regarding the assignment and inform the Debt Collector by e-mail about any communication with the Debtor.

3.4. The Client notifies the Debt Collector of:

- Communications held with the Debtor.

- Payments made directly to the Client.

- Other matters of importance for the case, such as objections, etc.

3.5. The Client collaborates with the agency to facilitate the collection process. For instance, this could mean that the Client sends supplementary documents if needed.

4. Price

4.1. The Client stands all cost outlays in the recovery process. Before the Debt Collector initiating any action, which entails costs for the Client, the Client must approve the action by e-mail to the Debt Collector.

4.2. The Debt Collector is entitled to all statutory recovery costs paid by the debtor, except actual cost outlays already paid by the Client.

4.3. The Debt Collector is entitled to a commission of 20% of the collected principal and 50% of the interest amount. Commission is charged for all payments (And all types of remedies such as merchandise return, credit notes, etc.) from the Debtor received either by the Debt Collector or the Client. The Debt Collectors right to commission applies to payments made on the same day or after the date, this agreement takes effect. The Debt Collector is also entitled to the commission if the Client cancels or withdraws a case under the recovery process. (Clause 1.2.)

4.4. Costs and fees are written off first for payments received from Debtor.

4.6. If payment is made directly from the debtor to the customer and the statutory collection costs are not included in this amount; The Debt Collector invoice the debtor for the statutory collection costs. The client cannot be held liable to pay the statutory collection costs.

5. Miscellaneous:

5.1. Neither party shall be liable for any damage or any delay due to force majeure event.

5.2. Both parties undertake not to communicate information that is confidential and whose disclosure could harm other party without the other party 's consent.

5.3. The Debt Collector shall not be held liable for any fluctuations in currency rates or harm caused.

Debtor

Terms and Conditions

General Data Protection Regulation (GDPR))

Owner and Data Controller

Types of Data collected

Mode and place of processing the Data

Methods of processing

Legal basis of processing

Place

Retention time

The purposes of processing

The rights of Users

Details about the right to object to processing

How to exercise these rights

Cookie Policy

Additional information about Data collection and processing

Legal action

Additional information about User's Personal Data

System logs and maintenance

Information not contained in this policy

How “Do Not Track” requests are handled

Changes to this privacy policy

You have unsaved progress!